UK-based on-train technology specialist Nomad Digital has today announced a new contract with CrossCountry. The deal, which marks an expansion of an existing agreement, will see Nomad provide its digital train technology and associated services to keep the train operator’s passengers connected on their journey.
The agreement covers CrossCountry’s 58 Voyager trains, five High Speed Trains and 29 Turbostar units. Nomad reports that the installation of its on-board kit on the extra trains will begin this winter.
CrossCountry runs services the length and breadth of the UK, from Scotland to Cornwall, the North West to the South Coast and between Wales and East Anglia. It is expected that Nomad’s on-board WiFi service will be available on all parts of the routes. The Newcastle-based supplier said the new multi-million-pound agreement will continue up to 2020 and will “contribute to CrossCountry’s digital rail strategy to offer its passenger leading technology solutions that enhance the journey experience.”
As well as the on-board systems, Nomad said that it will provide technicians on the ground offering dedicated engineering maintenance expertise.
David Owen, Nomad’s Regional Sales Director (UK & Ireland), said: “Building on a partnership with CrossCountry of more than five years, it’s a real show of faith we have been selected to continue providing them with our connectivity system. We accompany our customers for long periods of time through the challenges of the technology evolution, becoming their strategic technology partner of choice.”
Welcoming the new agreement, CrossCountry’s Commercial Director, Ben Simkin, said: “With our trains travelling the length and breadth of Britain, it was important that we secured a partner that could deliver a robust and reliable WiFi solution. Good WiFi is now an expectation when people travel, and with some of our customers travelling hundreds of miles on their journeys they want to feel as connected on the train as they do at the office or home.”
On-board WiFi, trackside networks, the growing market for passenger WiFi services and on-board entertainment formed the main subjects of the recent WiFi on Trains Conference hosted by BWCS (www.Traincomms2017.com ). For more information on 2018’s event please contact Ross.Parsons@BWCS.com
This year's Train Communications System Conference was sponsored by Icomera (Gold), Nomad Digital (Silver), Fluidmesh (Bronze), 21Net (Cocktails), LetsJoin (Lunch Day 1) and RADWIN (Lunch Day 2).